Socket not working
A licensed electrician needs to look at it. Send a photo of the socket. Do not open it. We give you a price before we come.
What it usually is
- The socket is burnt or loose.
- The circuit for that part of the room has tripped.
- An appliance has tripped the protection.
What you can safely do now
- Stop using that socket.
- Unplug the appliance if the plug is dry and you can reach it.
- If you smell burning or see smoke, leave and call 112.
When it's urgent
It is urgent if it is hot, smells of burning, or there is smoke or sparks. Do not open the socket.
Typical fixed price
The price is confirmed in the app, from your photo.
Encertum uses an AI assistant to understand your problem. It suggests a likely fault and price; a licensed technician confirms on site. You can talk to a person at any time.